We want you to be satisfied with your order. Because of the nature of the products we sell, the following policy applies to returns, replacements, and refunds. You must be 21 or older to purchase.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or you received the wrong item, contact us within 7 days of delivery at admin@greanleaf.shop with your order number and a photo of the issue. We will arrange a replacement or refund at no additional cost to you.
Items That Cannot Be Returned
For health, safety, and legal reasons, we cannot accept returns of products once they have been opened or used. Please inspect your order upon arrival.
Refunds
Once an issue is approved, refunds are issued to your original payment method. Please allow several business days for the refund to appear, depending on your bank or payment provider.
Cancellations
If you need to cancel an order, contact us as soon as possible at admin@greanleaf.shop. Orders that have already shipped cannot be cancelled but may be eligible under the terms above.
Questions
For any questions about returns or refunds, reach us at admin@greanleaf.shop.